Support
Frequently asked questions
AURION is a premium IPTV streaming service. After subscribing you receive credentials that work in any compatible app on your devices — no dish or cable required.
Smart TVs, Android, iPhone, Fire TV, Windows, Mac, tablets and any modern web browser. If it has a screen, it likely works.
Most accounts are activated instantly — usually within 60 seconds of completing checkout.
Yes. Every new subscriber can start with a free trial to test quality and stability before committing.
We recommend at least 15 Mbps for HD and 25 Mbps for smooth 4K streaming.
Absolutely. There are no long-term contracts, and we offer a 7-day money-back guarantee on every plan.
You can pay securely by card, by bank transfer, or through the payment link we send you on WhatsApp. As soon as the payment is confirmed your account is activated.
We send your username, password and playlist link on WhatsApp straight after activation, together with a short setup guide for your device.
Yes. The 1 Month plan covers 2 devices at once, 3 Months covers 3, 6 Months covers 4 and 12 Months covers 5. You can install the service on as many devices as you like — the limit applies only to simultaneous streams.
AURION works with any standard IPTV player — IPTV Smarters, TiviMate, Smart STB, Perfect Player and similar apps. We'll recommend the best one for your device.
Yes. A full EPG with programme names and schedules is included on every plan, so you can see what is on now and what is coming up.
Yes. Many channels include catch-up so you can watch a programme after it aired, alongside a library of 40,000+ movies and 12,000+ series on demand.
Yes. We carry the major European leagues, cups and international competitions in HD, along with the main sports and event channels.
The line-up covers Swedish, English, Norwegian, Danish, Finnish and the major European languages, plus Arabic, Turkish and many more — over 18,000 channels in total.
Message us on WhatsApp and we will fix it. Most issues are solved within minutes — usually a server switch or a quick app setting. Our team is available 24/7.
Usually not — the service works on a normal connection. If your provider slows down streaming traffic a VPN can help, and our team will tell you if it is needed.
Yes. Your account works anywhere there is a stable internet connection, so you keep your channels while travelling.
No. Every plan is paid once for a fixed period and nothing renews automatically. When it ends, you decide whether to extend.
Send us a message on WhatsApp before your plan ends and we extend the same account — you keep your settings and favourites.
Yes. You can move to a longer plan or add more simultaneous devices at any time — we simply adjust the difference.
Yes, free of charge. We send a step-by-step guide and, if you prefer, we walk you through it on WhatsApp until everything is playing.
Yes. Playback is encrypted and we never share your details with anyone. We only keep what is needed to run your subscription.
